Privacy Policy

Last updated: April 28, 2026

This Privacy Notice for Billy Methot Landscaping, Inc. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.billymethotlandscaping.com or any website of ours that links to this Privacy Notice
  • Request a quote, book a service, or become a customer
  • Receive text messages, emails, or calls from us
  • Engage with us in any other related way, including sales, marketing, or events

Questions or concerns? Contact us at billy@billymethotlandscaping.com or 413.533.1999.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process name, phone number, email, mailing/service address, payment details (when you pay us), and messages you send. We do not process sensitive personal information.

Do we collect information from third parties? No.

How do we use your information? To deliver services you request (quotes, scheduling, billing), to communicate with you (service updates, reminders, promotional messages when you opt in), for security and fraud prevention, and to comply with law.

Do we share your information? Only with service providers who support our operations (payment processors, CRM, scheduling, SMS vendors) under written contracts that restrict their use. We do not sell or rent your personal information.

Your rights. Depending on your state, you may have the right to access, correct, delete, or withdraw consent for processing your personal information.

1. What Information Do We Collect?

Information you provide to us: name, phone number, email address, service address, billing address, payment method information (processed by our payment partners, never stored on our servers), service preferences, and any messages you send us.

Information automatically collected: IP address, browser type, device type, operating system, referring URL, pages viewed on our site, and general location (derived from IP, not precise GPS). We collect this through cookies and server logs to maintain security and improve our site.

2. How Do We Process Your Information?

  • To provide, operate, and maintain our Services
  • To quote, schedule, and deliver landscaping, mosquito & tick, irrigation, and snow services
  • To communicate with you about service visits, billing, and account matters (email, phone, text)
  • To send promotional communications — only if you opt in — which you can unsubscribe from at any time
  • To secure our Services, prevent fraud, and comply with legal obligations
  • To evaluate and improve our Services based on anonymized usage data

3. When and With Whom Do We Share Information?

We share information only as follows:

  • Service providers under contract who help us operate (payment processor, CRM/Salesforce, SMS gateway, website analytics, email delivery). All are bound by confidentiality and data-use restrictions.
  • Business transfers. In the event of a merger, acquisition, or sale of company assets, your information may be transferred.
  • Legal compliance. If required by law, subpoena, or to protect rights, property, or safety.

We do not sell your personal information. We do not share information with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies to remember form information you've entered (so returning visitors don't have to re-type their address), to understand how our site is used (via Google Analytics), and for security. You can disable cookies in your browser settings; some site features may not work as expected if you do.

5. SMS / Text Message Communications

By providing your mobile phone number and opting in (via a checked consent box on our forms), you consent to receive text messages from Billy Methot Landscaping related to:

  • Service visit reminders and confirmations
  • Billing notifications and payment receipts
  • Account and service updates
  • Occasional promotional messages (you can opt out at any time)

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as SMS delivery providers) is permitted solely to carry out the service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

6. How Long Do We Keep Your Information?

As long as you remain a customer or prospect, and for a reasonable period after, consistent with tax, accounting, and legal record-keeping requirements. If you ask us to delete your data, we will do so promptly, subject to legal retention obligations.

7. How We Keep Your Information Safe

We use industry-standard technical and organizational safeguards: encryption in transit (HTTPS), access controls, and limited employee access on a need-to-know basis. No system is perfectly secure, but we work to protect your data as if it were our own.

8. Minors

Our Services are not directed to children under 18. We do not knowingly collect information from anyone under 18. If you believe we have, please contact us and we will delete it.

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Withdraw consent for processing (including SMS opt-in)
  • Opt out of targeted advertising, "sale," or "sharing" of personal information

To exercise these rights, email billy@billymethotlandscaping.com or call 413.533.1999. We will respond within 30 days.

10. Changes to This Notice

We may update this Privacy Notice from time to time. The "Last updated" date at the top will reflect the current version. Material changes will be highlighted.

11. Contact Us

Billy Methot Landscaping, Inc.
258 Old Lyman Road
South Hadley, MA 01075
413.533.1999
billy@billymethotlandscaping.com